Brick-and-mortar
and clicks-and-mortar banks offer more convenience. It's nice to be able
to drop in on a teller during your lunch break, or to complain to a branch
manger when the bank makes a mistake. You can't do those things with an
online bank. And with many online banks, you can't make a deposit at an
ATM.
It's
harder to make deposits at online banks. With most, you have to mail deposits
or transfer money electronically from another account. Even if you set
up direct deposit for your paychecks, you still get the occasional check,
whether it's a gift, a payment at a garage sale, or a product rebate.
A few online banks have attacked this problem aggressively. Juniper
Bank, for example, lets you drop off noncash deposits at Mail Boxes
Etc. locations, and so does National
Interbank.
Other banks make arrangements with regional ATM networks to allow account holders to make deposits at the
machines. Juniper, NetBank
and First
Internet Bank of Indiana are among the online banks that take
deposits at ATMs, but the banks cover some areas better than others.